Shoot Expectations

-To ensure the highest quality of service, shoots are 8 hours maximum per day with a 2 hour break in between. The typical start time is 8 am, with a break from 12-2, with the remainder of the shoot from 2-5pm. (times subject to change with each client)

-Clients are expected to arrive on time and ready to shoot at the agreed upon time. There is a 15 minute grace period or client is subject to pay a late fee of 10% of the service total.

Rebooking Policy

-We understand that things happen out of our control so if you must rebook; requests must be made within 72 hours of your shoot date and will assess a 25% fee of your total service. OR Clients that pay a deposit of 50% of their service are allowed ONE rebooking within a 30 day period.

Post Revisions

-Revisions to videos after videos are edited and approved by client are not allowed.

-Requests for revisions to the post schedule; caption, video text, or video sounds, must be made within 72 hours on the post schedule spreadsheet and approved with our posting team.